Question 1

What does the $99/year Premium include?

Accepted Answer

Premium unlocks everything for 365 days: 11,503+ Chinese–English training sentences and a sentence library that keeps growing, plus deep AI sentence explanations, human voice audio lessons, unlimited interpreting training, the language exchange hall, and the daily community broadcast. Free content stays available forever — there is no trial countdown.

Question 2

How does billing work? Will the price go up?

Accepted Answer

Premium is a one-time $99 payment for 365 days of access, effective immediately after payment. Renewal stays locked at $99 — we promise no price increases.

Question 3

Does my membership work across platforms?

Accepted Answer

Yes. Your account and membership work across all platforms — Android, iOS, and more. Sign in with the same account and your progress and Premium status follow you.

Question 4

How do refunds work?

Accepted Answer

Refunds are prorated by days used: refund = amount paid − (amount paid ÷ 365 × days used). Request a refund through your original payment channel (App Store or Google Play), which applies its own review policy.

Question 5

Can I train offline?

Accepted Answer

Yes. Once you have loaded a sentence, its audio and content are cached on your device. Reviewing learned sentences uses no data at all — perfect for commuting or travel.

Question 6

How does matching work in the language exchange hall?

Accepted Answer

Chinese and foreign learners are paired up around fixed training sentences. You exchange voice messages (up to 60 seconds) and correct each other's pronunciation. No aimless chatting — every session has a clear practice goal.

Question 7

Which languages are supported?

Accepted Answer

Our core track is foreign learners speaking Chinese; Chinese learners practice English with the same engine. The app interface is available in English, Chinese, Japanese, and Korean.

Question 8

Is it suitable for complete beginners?

Accepted Answer

Absolutely. The method mirrors how native children acquire language — no pinyin or characters needed first. Start with simple, high-frequency sentences and build up. Free content lets you try it with zero risk.

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